Construction Impacts To Your Community
The Bureau of Water and Wastewater endeavors to be a best in class utility marked by leadership and quality service. While our business is pressing and disruptive by nature, we must still be good neighbors to earn the distinction of being quality service providers.For all scheduled work, providing advance notice to citizens is vital for preventing confusion, for minimizing complications for other agencies, and it is just plain courteous. You are our customers, and we owe it to you to provide vital information in a timely manner. Proper advance notifications can reduce or eliminate calls and complaints from you, our citizens, who want to know "what is going on?"When underground utility work is scheduled on or adjacent to a private property, a notification letter will be prepared and distributed to residents, businesses, and institutions that will be impacted by the work. Nearby neighbors also will receive a notice.Instances requiring 48 hours or more notification:
NOTE: If the area impacted is exceptionally large, 0.5 square miles or more, or impacts hospitals, schools, nursing homes, dialysis centers or similar institutions, we will notify you at least one week or two weeks in advance.
Water emergencies are generally defined as:
For more information, call 311 or email: email@example.com